In-Reach is a product we have developed and engineered in which an internal system for introducing current and newly enrolled patients to all services offered by the Health Center or the Health Centers parent and partner organizations (Dental Services, Mental Health Providers, etc.)
- Demographic data is gathered from current, new or potential patients, in order to create a service profile in our proprietary software.
- The In-Reach representative will then connect via telephone with the member to both encourage and facilitate the making and keeping of appointments.
Once they arrive on site this In-Reach representative is available to help fill out necessary document and applications for enrollment and assist with the eligibility verification process. This process cuts down the total time a new or current member is at the appointment, greatly increasing patient satisfaction.