The focus of Outreach is the introduction of non-users to the Health Center and dramatically growing the patient base.
Outreach representatives work in high traffic area in a health centers local community, attend community events, health fairs and festivals. While at these events they make appointments and gather community data regarding the unique needs of health center population. When the potential patients arrive for their appointments our In-Reach representatives continue the data gathering by building a service need profile in our system. This process ensure potential patients are educated on every possible service they may qualify for, as well appointment for those services are made.
Data collection efforts are communicated to the project leader as well health center leadership staff and will drive the improvements and updates to existing practices and programs.
This process as a whole, creates a mechanism for substantial encounter growth year after year.